JR
Joyce R

1 reviews | Active since Jun 2015

10 Jan 2017, 11:59

MRP mobile - Appaling customer service

<p>MRP Mobile is not a mobile network and a company to go into contract with!</p> <p>I have contract with them, I regret the day I took it.</p> <p>I have been experiencing problems since day 1, from network connection to billing.</p> <p>They have breached my contract, my account was being debited triple of what I have agreed on, decided to reverse the debit order. I phoned in several times requested limit on my account, was told it s done, but keep on getting sky high invoices.</p> <p>I demand a recording of when they sold a contract to me.</p> <p>I don't mind paying what am owing but not willing to carry on paying more than R129 per month, I work on a budget.</p> <p>I want a guarantee that MRP mobile will sort out their billing system and bill me correctly.</p> <p>I do not appreciate being called during office hours, contact me after 17:00</p> <p> </p>

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Replies (1)
MRPMobile
MRPMobile's reply10 Jan 2017, 15:34
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile