YK
Yvette K

1 reviews | Active since Dec 2018

11 Dec 2018, 09:55

Mrp mobile

I took a cell phone contract with them 2 years ago and it lapsed but they are still deducting money from my account. I called them to inquire why they were deducting money from me, they are telling me that I should write to them and inform them that the contract has ended and they must cancel it. By the way this is the first time they are telling me this. I don't even know what that money is for. I'm frustrated.

0
Replies (1)
MRPMobile
MRPMobile's reply11 Dec 2018, 10:09
Official
Good day,

Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.

 Warm Regards, mrpmobile