kA
kay A

1 reviews | Active since Oct 2010

15 Sept 2015, 11:03

Mr Price reputation ruined * 1 day use and faulty

I received numerous annoying calls while at work and after refusing the Prestigio offer , I eventually agreed to take it as the gentleman this time around explained things better.<br> I could return it in 5 days if I didn't like it ALSO would probably pay it off in 8 Months. R 99 is not bad.. <br> <br> Received it Thursday afternoon and activated Friday night. <br> Saturday I downloaded 1 application and checked the net. WOW amazing!<br> THEN the tablet froze. twice!<br> I put it away as records will show not used since Saturday! Call centre always busy. I emailed Sunday. Same people with million calls decide to call once and hang up. Sorry you missed the call. I called them to say I don't want this FAULTY tab- give me another . I was told that's the one you were given, SPEAK To Prestigio OR if you return it you can Pay the R 443...Open the Tablet for a day , if its faulty you still pay for it ! THEFT !!! I signed that the return would be R 199. where the Hell do they Get off saying i will pay 30% of something faulty!!! <br> I DID NOT have contract with Prestigio, SEND me the so called contract .. I REFUSE to pay beyond the R 199. FIX Your ***** before your company closes.I am not impressed, Fix this

0
Replies (1)
MRPMobile
MRPMobile's reply15 Sept 2015, 11:52
Official
Hello kusan,

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,
mrpmobile