HM
H.M.myburgh Myburgh

1 reviews | Active since Aug 2021

28 Feb 2022, 21:20

Mr Price Mobile Sim Cancelation without success and for the 8yers now

In 2014 I had a Sim card from Mr Price, I never used it, the contract on the Sim ended years ago but I'm still paying for that card,almost R200 pm. I did phone in and I did sent an email to cancel but it's still going on. They phoned me the other day, I did explain this to them, except from putting me through to 4 different departments nobody was able to assist me. I'm going to see a lawyer to claim all that money back from them. They don't help you. I stopped the debit order now on my credit report it shows that it's behind, not paid but I will see them in court. Please phone me on *** if one of you guys working at Mr Price mobile know how to do your job

0
Replies (2)
MRPMobile
MRPMobile's reply01 Mar 2022, 11:13
Official
Hi,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
 
Regards,
Mrpmobile
MRPMobile
MRPMobile's reply01 Mar 2022, 13:42
Official
Hi H.M.myburgh Myburgh




We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.


 Many Thanks 
 Mr Price Mobile