CF
Christine F

1 reviews | Active since Jul 2019

25 Jul 2019, 09:42

Mr Price mobile ****

Today I received a sim card that was not free.

I want to return it immediately the courier ran off when I saw what it was

I called the phone centre they must investigate and listen to the call first?

I told them the sim card is not open they do not want it back and will reply to me within the next 48 hours

this is unacceptable yes I was a loyal client of Mr Price and am no more

0
Replies (2)
MRPMobile
MRPMobile's reply25 Jul 2019, 15:14
Official
Good Day,

I trust you are well.

Please accept our apologies for the above incident.

Kindly be advised one of our MRP Mobile agents will be in contact with you.

Regards,
MRP Mobile 
CF
Christine F's update25 Jul 2019, 15:27
Reviewer Update
noted and I did get the call thank you