1 reviews | Active since May 2020
Mr Price Mobile Sales Consultant
Today I received a call from Mr Price Mobile and let me say I am kind of dissapointed.
the consultant introduced herself as Senzo Ntombela and started congratulated me for opening an account. She then went on and explained to me that I can get R110 airtime for only R79 per month which will be added to my account.
I thanked her and stated that I won't be needing it.
She then gave me a second option for R55 airtime per month which I also politely declined.
Senzo got a little agitated and asked how much airtime I purchase per month which I rep**** that I don't. She then asked how much data I purchase per month and my reply was the same, I don't.
The consultant asked how do I make calls in case of an emergency? I politely explained to her that I have two sim cards, and I use the second sim card to make calls as I receive minutes each month.
There was a moment of silence, and she dropped the call.
So here is my input... It is none of their business how I make calls or even how much I spend on airtime or data. I wasted my time to answer the call and the least you can do is to say "have a good day" after the conversation because that is good phone etiquette. if this is how you treat your customers because you didn't make a sale, then you should get another job.
This might sound a little harsh, but this is my honest opinion.
I trust you are well.
Please accept our apologies for the above incident.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,Mr Price
I trust you are well.
Please accept our apologies for the above incident.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,Mr Price
