RR
Randy R

1 reviews | Active since Feb 2016

10 Feb 2016, 15:27

Mr price mobile rips customers off

Mr Price mobile is a total **** and rips consumers off big time. This has to be escalated to the consumer commission and the ombudsman how can you pay for services that you did not use? The 30% admin charge that you will be liable for should you wish to return the device is not mentioned at all when you take up the contract, the delivery note also states that there a 199 fee to be charged as if its standard for all devices however they still have to calculate your charge when you call the call centre. Mr Price should never have gone into the telecommunications industry and leave the big fish to provide accountable services to consumers. What a *******

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Replies (1)
MRPMobile
MRPMobile's reply10 Feb 2016, 17:00
Official
Hello xolilera,

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.

Many thanks,
mrpmobile