1 reviews | Active since Oct 2018
Mr. Price mobile poor service
Good day. I had a contract with Mr. Price mobile which they insisted to offer me. I signed the contract for 24 months and because I am not educated or up to date with technology I assumed that after such period the contract will be terminated and it was not the case. Around May 2018 they called requesting for payment and promised that once paid the contract will be terminated and I paid the amount due. After payment was done in a month they called again for money and I explained what was confirmed that the contract account will be closed, I was advised to write a letter which I did. They further requested another amount to be paid to close the account which I paid at Mall of the North and requested the manager by the name of Tumi who sent a confirmation of payment and I was certain that I am done. Today I received a message demanding payment of R207.00 .
With all the drama I am sending an alert out there that MRP is not trust worthy, dont keep promise, thirsty and desperate to ******* people and my last resort is the consumer act.
Good Day,
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
mrpmobile
Good Day,
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards, mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards, mrpmobile
