NP
Nthabiseng P

1 reviews | Active since Jan 2018

03 Jan 2018, 11:31

MR Price MOBILE is pathetic and don't have Business Morals , FORCED INTO CONTRACT

Good Day I've been forced into a CONTRACT BY MR PRICE MOBILE.

sometime in September I received a call from Mr price mobile about a contract deal in which I declined and the consultant told me they send me a prepaid Sim-card of which I can use my account recharge when ever I need airtime. of which I clearly explained that I don't need a contract since I have Vodacom, MTN and CELL-C contracts already. I made it very clear that I don't want a contract , and then she insisted on sending me a free sim-card , which was delivered . I singed for delivery not for acceptance of the contract and I didn't give out my ID copy ... I refused to give courier my ID copy since I was not getting into a contract .

I've now discovered that they have been charging R100 every month since September into my account ... I called them on the 20th December requesting for a copy of the Voice recording (spoke to Zama , Ref ********** ) of which was supposed to take max of 48 hours .

I've just called them again and was told to wait again for the Voice Recording .

These people are desperate for money , they will do anything to force their contracts . even when you make it very clear that you're not interested they will send you the so called free sim-cards and say it's for freee while they know it's a trap ..... I will not let this go till they reverse all charges and I will most definitely close the nonsense account and will make sure that everyone I come across knows about their devious skims.

I've asked for the copy of the recording and they are giving me a run around , how desperate are you to force a contract for a useless contract ? I've just had a neighbor complaining about the same thing , we will most definitely sign a petition and stop your nonsense Business .

MR Price is pathetic and don't have Business Morals

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Replies (1)
MRPMobile
MRPMobile's reply04 Jan 2018, 12:38
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile