1 reviews | Active since Dec 2015
MR Price Mobile is billing me more than agreed to
Good day<br> I would like to lodge a copmlaint with Mr Price Mobile, In November I took took a cellphone contract which was going to cost me only R99 rand per month. Only to see that in November they deducted an amount of R256. which was completely not what I had agreed to. The service provider insisted on adding some additional features at additional cost, and I vehemently refused. She proceeded anyway by adding additional features to the cellphone contract. <br> <br> I feel that Mr Price Mobile has deceived me and they are not dealing honestly regarding their sales practices, just recently I called to inquire about the cost of R256, as to why are they charging me this amount. They told me they added those additional features which I initially refused and on top of that they say they are Now going to charge me R356 this month of January.... and I am asking for what ?!!!!!, because the standard contract I agreed to was only for R99 per. <br> <br> I need help to resolve this matter to normalise my account back to R99 as intend<br> <br> Mr Price Mobile is taking advantage of us and I wont let my money to be taken just like that for services i did not agree to.<br> <br> Please assist<br> <br> Thanks<br> <br> Regards<br> <br> lehlogonolo
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
