AvdL
Alida van der LELY
1 reviews | Active since Nov 2016
06 Apr 2022, 13:44
MR PRICE MOBILE DELIVERS VERY POOR ACCOUNT & ITC UPDATES
My account was closed 4 months ago and I received a paid up letter. I have also not been in arrears on the account. Since December I sent emails at least twice a month to correct the ITC from R99 outstanding to R0.00. Every time they just reply with: "wait until the end of the month", and it's been 4 months later! Think twice before you do business with Mr Price Mobile. VERY POOR SERVICE!
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Replies (1)MRPMobile's replyOfficial
06 Apr 2022, 14:09Hi Alida,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Regards, Mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Regards, Mrpmobile
MRPMobile's reply06 Apr 2022, 14:09
Official
Hi Alida,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Regards, Mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Regards, Mrpmobile
