1 reviews | Active since Mar 2025
Mr price mobile daylight *******
I bought my cellphone about a year ago at mr price mobile. They have informed me that i need to pay R130.00 data in order for me to buy a phone on installment i told them from the out set that I don't need air time and data contract from them i only need cellphone from them. however they preceeded on charging me on my monthly payment without my authority. Subsequently, i visited mr price on many occasions to help me to cancel the contract without any success. they called head office and sent e mails but I didn't get any help then i called head office my self they told me if cancel the contract data and airtime my sim will loose network. I followed up with another email and no response I went back to the store again the guy who help me the first time he said that they have to cancelled the contract because as it's a customer request they can't refuse a customer request but they haven't cancel the contract data and airtime. Mr price failed dismally and they continued umabatetly to take my money.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile
