1 reviews | Active since Feb 2017
Mr Price Mobile Contract - Irate Customer
<p>I called customer care in January of this year quering why i have not received my airtime for the current month and why i cannot access my data. Spoke to a couple of custumer care agents and they just gave me the story that the matter has been logged and is in the process of being sorted and i would have the access i require. </p> <p> </p> <p>After waiting for more than two week for this to materialise i called and requested to speak to a supervisor/team leader. I was liaising with a supervisor who promise that the matter will be dealt with and will call me with feedback. Up until today she has only called me once and we are now almost in the month of march and still cannot use my data/or have access to it. I've left messages for the supervisor to contact but to no avail.</p> <p> </p> <p>The supervisor has done nothing to sort out my contract but Mr. Price mobile requires our subscription to be paid on time.</p> <p> </p> <p>I do not advise any one to take up a contract with Mr. Price Mobile as they are inefficient and in terms of customer care give a damn about their customers.</p> <p> </p> <p>They also dont advise the customers that insurance needs to taken out on inception of the contract.</p> <p> </p> <p> </p> <p> </p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
