mr price mobile charging R600 cancellation

<p> I AGREED TO HAVE A PRESTIGIO TABLET DELIVERED TO ME WITH 500MB A MONTH FOR R120. I RECIEVED THE DEVICE MONDAY AT 3PM. I ACTIAVTED THE SIM AND WAS ONLY CONNECTED YESTERDAY. I FOUND THE DEVICE FAULTY AS ITS UNRESPONSIVE AS TIMES AND THE NETWORK TO 30 MINUTES TO DOWNLOAD FACEBOOK. WHY SHOULD I PAY FOR A DEVICE I AM UNHAPPY WITH. I CALLED TO HAVE THEM COLLECT THE DEVICE AND CANCEL IT WITHIN 24 HOURS OF DELIVERY. I WAS TOLD TO PAY A RIDICULOUS CANCELATION FEE OF ALMOST R600 ONLY TO FIND THAT A NEW DEVICE EXACTLY THE SAME AT DION FOR R900. THEY SAID THE TERMS AND CONDITIONS WERE ON THE DELIVERY NOTE. I WAS UNABLE TO READ THROUGH IT AS RAM HAD SHOWED ME WHERE TO SIGN AND WAS AWAITING ON ME. THE DELIVERY NOTE SAY R199 ADMIN FEE TO BE PAID AND ADDITIONAL CHARGES MAY APPLY. IT SAYS "MAY" APPLY SO WHY IS IS THAT I MUST PAY A HIUGE AMOUNT OF MONEY FOR A DEVICE THAT IS FAULTY. ALMOST THE PRICE OF A NEW ONE. I WILL NEVER PURCHASE ANYTHING FROM MR PRICE MOBILE AGAIN AND WILL MAKE SURE PEOPLE ARE AWARE OF THIS. DURING THE TELPONE CALLS NOT 1 PERSON DISCLOSED THAT I WILL HAVE TO PAY IF THE DEVICE IS OPENED. ALL THAT WAS SAID IS THAT I HAD 5 DAYS TO RETURN IT. HOW CAN SOMEONE RETURN A DEVICE WITHOUT KNOWING HOW IT FUNCTIONS. REMINDERS ITS BEFORE THE 15TH OF THE MONTH AND I REPORTED THIS WITHIN 24 HOURS. CUSTOMER CARE IS NO HELP. IV REQUESTED TO SPEAK TO MANAGEMENT WITH NO HELP EITHER. UTTERLY DISGUSTING THAT YOU CHARGE PEOPLE AN AMOUNT NEARLY THE PRICE OF A NEW DEVICE WHEN ITS BEEN TAKEN BACK. INFORMATION WAS NOT CLEARLY DISCLOSED AND I FIND IT SAD THAT TERMS ARE GIVEN ON A DELIVERY NOTE AND NO ONE MENTIONED TERMS WERE ON THERE. SIGNING THE DELIVERY NOTE SHOULD BE TO SAY ITS DELIVERED. MR PRICE MOBILE IS A BUNCH OF ******. PLEASE DONT ACCEPT DEVICEES AS YOU CANT RETURN IT WHEN FAULTY.</p>