Mr Price Mobile (Be Careful when purchasing telephonic sales) - NOW UNECESSARILY BILLED R1200 for opening my SIM card and phone

In my first review, after receiving my new contract phone I complained that Cell C reception was so poor that I could not make a decent call without the line dropping(all the way from the South of Johannesburg to the North)

After numerous arguments, I cancelled the contract BUT MR PRICE MOBILE is charging me R368 for opening my contract phone and SIM Card.

As a customer how would I know if the phone, sim card and network reception are fine WITHOUT opening the new contract phone I purchased on contract?????? go figure ...people seem to be so poorly educated.

Yesterday, the 17 Jan 2018, I received a mail from the credit company DALY who are now ESCALATING my account and are saying mr price mobile is demanding R1200 after NUMEROUS ATTEMPTS TO CONTACT ME. THE STRANGE PART IS THAT THE NUMEROUS ATTEMPTS DO NOT INCLUDE ANY EMAILS OR SMS'S OR VOICEMAILS.

I wish there was a way to make the company understand what is the actual problem because nobody gets back to you to resolve the issue. I would never buy anything from MR PRICE mobile again and wouldn't recommend anyone else buy (UNLESS YOU WANT TO BE TAKEN FOR A RIDE AND RECEIVE EXTREMELY POOR SERVICE)

I have made numerous calls and also asked for the call recordings to be reviewed but still I get no response and an escalation for an account which i know nothing about.

Not sure how to move forward with this backwards company