TP
Tersea P

1 reviews | Active since Jan 2016

25 Jan 2016, 10:23

Mr Price Mobile - bad attitude of selling Agents &

Mr Price Mobile selling agents as well as the customer care agents have a very bad attitude. They are very demanding and manupulating in their actions. The Mr Price Mobile service is non existand as well. Most of the time if you want to do a balance check there is no service available. Further more, the graphics of the device (Prestigio Multipad PMT3037_3G) are worse than that of my moblile phone. <br> I am a Cell C customer for almost 22 years now and I am a Mr Price customer for almost 12 years and I am satisfied with both of these companies. The tarrifs are also much higer than Cell C. Further more, while other companies give you a device free of charge when you sign a contract Mr Price keep the device on the bill for the customer to pay of. Unfortunately for me, I am out of my contract cool down period, so I'm sitting with this contract and device that I wont be able to use, because to use it will ruin my finances. <br> <br> I just want to warn everybody not to make the same mistake as me.

0
Replies (1)
MRPMobile
MRPMobile's reply25 Jan 2016, 11:45
Official
Hello Tersea Pretorius,

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.

Many thanks,
mrpmobile