ZM
Zimasa M
1 reviews | Active since Jul 2019
09 Jul 2025, 16:03
Mr Price Mobile accounts is a ****.
Subject: Mr Price Airtime Issue - Unresolved, lost connection in my phone and I can’t access my phone anymore.
I agreed to a R112 monthly airtime offer from Mr Price on June 26, 2025, linked to my Miladys account. Since then, my phone has lost service, and I can't make calls or buy airtime. I reported this on July 2, 2025, but it's still not fixed. Please help resolve this urgently.
Helpful (0)
Replies (4)0
Replies (4)MRPMobile's replyOfficial
10 Jul 2025, 11:55Hi Zimasa Mbola,
I trust you are well.
We are so sorry to hear about your recent experience with us. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
I trust you are well.
We are so sorry to hear about your recent experience with us. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
MRPMobile's reply10 Jul 2025, 11:55
Official
Hi Zimasa Mbola,
I trust you are well.
We are so sorry to hear about your recent experience with us. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
I trust you are well.
We are so sorry to hear about your recent experience with us. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards, Mr Price
ZM
Zimasa M's updateReviewer Update
10 Jul 2025, 19:03I went to the store in Baywest mall Eastern Cape again to day, I was sent to MTN TO RICA the number and the number is registered with MTN AND MTN SENT ME BACK TO MR PRICE, can you imagine that moving up and down and standing on the queue and waiting for your agents to answer my call at MR Price ? And after that I need to explain the same story I have been explaining since 30th of June until today to the people who say the calls are recorded and my matter is being handled… I am so disappointed and angry because I am a customer to both the stores MTN and Mr Price. They sold me the wrong product now I want them to rectify the issue now it’s a problem
ZM
Zimasa M's update10 Jul 2025, 19:03
Reviewer Update
I went to the store in Baywest mall Eastern Cape again to day, I was sent to MTN TO RICA the number and the number is registered with MTN AND MTN SENT ME BACK TO MR PRICE, can you imagine that moving up and down and standing on the queue and waiting for your agents to answer my call at MR Price ? And after that I need to explain the same story I have been explaining since 30th of June until today to the people who say the calls are recorded and my matter is being handled… I am so disappointed and angry because I am a customer to both the stores MTN and Mr Price. They sold me the wrong product now I want them to rectify the issue now it’s a problem
ZM
Zimasa M's updateReviewer Update
10 Jul 2025, 19:13I want to make it clear that I have been ****med by MR PRICE MOBILE, they phone number *** offered me Airtime and never explained that they will put my number on BILLER CONTRACT WITHOUT EXPLICIT EXPLANATION TO ME. THEY HAVE TAKEN MY NUMBER, MTN AT BAYWEST MALL PORT ELIZABETH said I might lose my main number. When I try to reach out to them they can’t help me so being tested.
I have never received the AIRTIME INSTEAD I HAVE LOST MY VOICE DATA, WhatsApp data and my number.
I have never received the AIRTIME INSTEAD I HAVE LOST MY VOICE DATA, WhatsApp data and my number.
ZM
Zimasa M's update10 Jul 2025, 19:13
Reviewer Update
I want to make it clear that I have been ****med by MR PRICE MOBILE, they phone number *** offered me Airtime and never explained that they will put my number on BILLER CONTRACT WITHOUT EXPLICIT EXPLANATION TO ME. THEY HAVE TAKEN MY NUMBER, MTN AT BAYWEST MALL PORT ELIZABETH said I might lose my main number. When I try to reach out to them they can’t help me so being tested.
I have never received the AIRTIME INSTEAD I HAVE LOST MY VOICE DATA, WhatsApp data and my number.
I have never received the AIRTIME INSTEAD I HAVE LOST MY VOICE DATA, WhatsApp data and my number.
MRPMobile's replyOfficial
11 Jul 2025, 12:01Hi Zimasa Mbola,
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We can assure you that we are investigating this matter, and you will receive personal feedback shortly.
Warm Regards
Mr. Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We can assure you that we are investigating this matter, and you will receive personal feedback shortly.
Warm Regards
Mr. Price
MRPMobile's reply11 Jul 2025, 12:01
Official
Hi Zimasa Mbola,
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We can assure you that we are investigating this matter, and you will receive personal feedback shortly.
Warm Regards
Mr. Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We can assure you that we are investigating this matter, and you will receive personal feedback shortly.
Warm Regards
Mr. Price
