KL
Karin L

1 reviews | Active since Aug 2014

18 Feb 2017, 17:13

Mr Price Mobile ...............

<p>On 15 December 2016 I recrived a sms that my debit otder will go on 16 December 2016. The debit order should go of on the 1st of the month. Well 2 debit orders went of. Again the 27th the same thing. 27 January 2017, same thing,, this time 4 debit orders. I phoned to find out what for. No I am in arears because the previous debit orders didn't go of. The reason why it was ordered was because of the holidays. Well no the bank charge me fees for unpaid debit orders. Send a cost sheet from my bank to Mr Price Mobile to refund me. This was about 2 weeks ago. Still strugling to get any reasonsble feedback or explanation when the refund will be paid to me.</p> <p> </p>

0
Replies (2)
MRPMobile
MRPMobile's reply20 Feb 2017, 08:38
Official

Thank you for taking your time and effort informing us of your concerns. A consultant will contact you directly to assist.

Kind Regards
Mrpmobile

KL
Karin L's update22 Feb 2017, 17:28
Reviewer Update

And yet no consultant has called me yet