MR Price Mobile

Item: MRPMobile
Rating: 1
Author: Peta-lee Smith

My bank account was debited with the amount of R3500.00 on the 1st December 2017 from Mr Price Mobile.

I have a capped account which I have to put my own data on my phone.

In November month, I had to put R1,500.00 data on my phone which is ridiculously expensive, as i do not download anything off the internet . Mr Price Mobile has left me in a bad situation financially, and their attitude is who cares....they will respond within 14 days to my complaint.

This is unacceptable and extremely bad, ********* practice on there behalf.

I want immediate response and to be reimbursed immediately.

Helpful (0)

Replies (3)

MRPMobile's replyOfficial

04 Dec 2017, 10:20

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile's reply04 Dec 2017, 10:20

Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

Peta-lee Smith's updateReviewer Update

04 Dec 2017, 10:26

If someone does not respond to me today!!!!! I will take to social media like a mad person, and contact all the other disgruntled customers on Hello Peter to do a massive article in the papers and have Carte Blanche investiagte.

Peta-lee Smith's update04 Dec 2017, 10:26

Reviewer Update

MRPMobile's replyOfficial

10 Dec 2017, 09:24

We have requested for the information to assist you on your query and will revert once obtained.

Warm Regards,

MRP Mobile

MRPMobile's reply10 Dec 2017, 09:24

Official

We have requested for the information to assist you on your query and will revert once obtained.

Warm Regards,

MRP Mobile