KM
Karenza M

1 reviews | Active since May 2020

03 Jul 2020, 13:32

Mr Price are *******.

Genuinely disappointed with Mr Price, I have been a customer for a while and to be treated like this is unacceptable. I recently made a purchase on Mr Price online clothing app, my bank account was debited twice due to a glitch on the app, and when I called and emailed to query , they informed me that only one debit was taken off. However I have queried with my bank multiple times and they informed me that the money was indeed banked/ credited. They refuse to return my money after my many efforts to explain and get in touch with them, and I will never be shopping there again.

0
Replies (1)
MRPMobile
MRPMobile's reply03 Jul 2020, 14:44
Official
Hi,

Trust you are well,

 Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.  Regards, Mrpmobile