MR P MOBILE - WORST SERVICE/UNAUTHORISED DEBIT ORDERS/ NO SATISFACTORY FEEDBACK

<p>First of all I received a tablet from Mr P Mobile in Sept 2016 The tablet was not working and had to be sent back Mr P mobile was informed and I asked Viva cover not to debit my account as I received something that was not working Nowhere did I say please CANCELL my insurance policy!</p> <p> </p> <p>I received my repaired tablet in October 2016 and the sim card was still not registering I received a new sim card on the 11/10/2016 and could start using my phone for the first time!</p> <p> </p> <p>However my phone as ****** on the 5th of November when we attended a fun day I reported it on the 6th November and asked for my phone to be blacklisted and my cell no to be blocked</p> <p>The operator said it was done and they would phone me back with a reference number This never happened!</p> <p>On Monday morning someone was still using my phone I phoned and e-mailed and finally the phone number was switched off and phone blacklisted</p> <p> </p> <p>I finally received a response from you guys this morning (15 /11/2016) telling me to claim from Techsured Now when I phone I am told that my Policy has been cancelled! I would like to have the proof of where I said PLEASE CANCELL MY POLICY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I have received no account from Mr P Mobile as I have requested many times I don’t know what has been deducted from my account (finally received an account 15/11/2016) I got charged pro -rata for Sept but did not have a phone/tablet by the way! Re the extra debit order deducted I would also like proof of where I agreed to Value added services? I agreed to a MR P Mobile Contract for R 119 per month only!</p> <p> </p> <p>Now I have to wait 30 days to be refunded? Ridiculous!</p> <p> </p> <p> </p>