HT
Hilda T

1 reviews | Active since Dec 2017

29 May 2018, 08:40

Mpr mobile deductions and cancellation

Cancelled ny contract within the first day after receiving the mobile after sending email after email before that to cancel the contract. The item was unopened and returned in the original packaging and that was the last cor over a month. Then I got calls the last week about outstanding amounts. After telling how many agents the same story this morning a deductions was mad of 395 for apparent cancellation fees. For what and why they could not tell me as the item was returned within the 14 days time frame unopened. Terrible service and I will open a theft case for my money deducted

0
Replies (10)
MRPMobile
MRPMobile's reply29 May 2018, 08:41
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 May 2018, 08:42
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

HT
Hilda T's update29 May 2018, 08:58
Reviewer Update
Your consultants dont listen either because I spoke to how many already