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abigail P

1 reviews | Active since Jul 2019

29 Mar 2020, 05:25

MOBILE CONTRACT A MONEY MAKING ****

I have recently taken a contract with mrpmobile, the lady who offered me the contract over the phone said that there was a fee of R129 that would be taken on the 1st of March but on the 29th of February they took out R199 from my account and then yesterday 27 March they debited my account they took R183 instead of the R159 set fee they said it would cost me and that the Sim was a top up Sim where if the data gets finished I will have to top it up, I reversed my debit order because this is a lie on and I was not informed of the proper amounts when your agent called me. It isn't right to offer me a contract with hidden fees.

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Replies (1)
MRPMobile
MRPMobile's reply30 Mar 2020, 13:20
Official
Hi Abigail,

Thank you for reaching out to us.
Kindly note that a consultant will be in contact with you shortly to kick off an investigation.

Regards
Mrpmobile