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Noxolo N
1 reviews | Active since Feb 2022
16 Nov 2024, 15:43
Mobicel IX PRO
I bought a mobicel ix pro on the 20th of March 2024.Drom the onset I experienced problems with the device it freezes it shows an error message time and time again I have to restart it.I asked the lady at Protea Glen Mall she said it will have to booked to see what's wrong with it but that will be to my disadvantage because what will I be using in the meantime? Mobicel had disappointed me all I need is for it to be taken back and be given a new phone.
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Replies (3)
MRPMobile's replyOfficial
16 Nov 2024, 16:22Hi Noxolo Ngculu
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile
MRPMobile's reply16 Nov 2024, 16:22
Official
Hi Noxolo Ngculu
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price Mobile
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Noxolo N's updateReviewer Update
16 Nov 2024, 21:29Thank u.
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Noxolo N's update16 Nov 2024, 21:29
Reviewer Update
Thank u.
MRPMobile's replyOfficial
23 Feb 2025, 09:47Good day I trust you are well. Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers. Kind Regards
MRPMobile's reply23 Feb 2025, 09:47
Official
Good day I trust you are well. Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers. Kind Regards