Misrepresented

<p>Conned with a selling me a dual sim card phone but was actually given a single sim phone. When i queried this, they confirmed that the salesperson misrepresented this sale and they will fix this and refund me with the costs of what they charged me already without using the phone. I however was paying my installment every month but all of a sudden got a R2000.00 plus debit against my account which I returned. I am now slapped with a LETTER OF DEMAND TO PAY THE R2000.00+ AND MY ACCOUNT HANDED OVER. THEIR *********** accounts & support situation . Nobody has got a desire to help you. I tried querying the Attorneys that they handed me over to BUT Cannot get a response from their telephones. Theletter that I received has ony a tel no, fax no & po box address and no persons name to refer to. How can we make contact with a company that is not interested to have contact details or e-mail details or even a receptionist that could answer their calls - maybe their is too many complaints.</p>