JE
Jihan E

1 reviews | Active since Jun 2013

12 Nov 2017, 22:00

Misleading / *****

Hi

Some few months ago I received a phone call from a Cell Centre offering a FREE SIM card as I am such a loyal customer. Little did I know that I will be charged for this every month. The sim was delivered and I never used it.

I demand a refund of what Mr Price has charged because this is clear that I was misled into believing that this SIM card was free. This is also ***** as I did not sign up for deductions on my account every month. The guy said that what I use will be deducted and I did not use the SIM card at all.

If this is the service you give your customers then you have lost a client.

Not happy Mr. Price. Not at all.

0
Replies (1)
MRPMobile
MRPMobile's reply13 Nov 2017, 07:47
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile