CJ
Cornelia J

1 reviews | Active since Feb 2012

13 Feb 2017, 09:49

Loyalty simcard

<p>On 10th Febr I receive3d a call for a loyalty simcard. The lady indicated that it is in conjuntion with Milady`s etc. I gave her a address to deliver it but after a while I realize this is only a **** from MRP Mobile. I immediately send a sms to ********** 161 indicating that they must cancel everything because I realise it is not a freebie as what it sound but a contract. Did not have any answer back. On 12.2.2017 I received an sms from them stating the waybill nr ect AFTER I SEND the sms on friday. i IMMEDIATLEY SEND AN SMS BACK iM NOT INTERESTED. No answer back. This morning I spoke to Fatima at ********** 430 VERY UNHELPFUL that Im not interested. She said "Well it is already dispatched and if I want to cancel it I must pay R100...WHY AFTER I SEND THE SMS.....</p> <p>Im not going to accept it so why do I have to pay cancellation fee if they stop it on Friday then it was in the same day. I DO NOT WANT A CONTRACT FROM MRPM</p> <p>Please can somebody with knowledge phone me back. ********** 780. Waybill nr MRPM01- ********** 5</p>

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Replies (1)
MRPMobile
MRPMobile's reply13 Feb 2017, 11:30
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile