1 reviews | Active since Jul 2016

25 Jul 2016, 10:19

***** WORST SERVICE

<p>I have had the worst service by far with these people.</p> <p> </p> <p>I am still awaiting a call from a Supervisor. i have spoken to about 5 agents or even more Janella, Janine and Neliswa other names i cannot find. I havent been able to check my balance the whole of July and i called everyt week to check sometimes twice a week and i was told i havent used any of my data amd airtime for the month, Friday all of a sudden my fone gets blocked and i cant make calls. i cant even call the customer care number.</p> <p> </p> <p>how do you go from literally 500 mb to nothing and my bill is over R500.</p> <p> </p> <p>Are you people serious????? You ahve also billed me on the wrong date last month which i also complained about.</p> <p> </p> <p>You lie and are really the worst putrid service ever!!!!</p> <p> </p> <p>I will be taking this further.</p> <p> </p> <p>thank you.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
MRPMobile
MRPMobile's reply25 Jul 2016, 12:36
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

's update27 Jul 2016, 10:25
Reviewer Update

Hi, i have been helped by Sindi and she was very polite and we resolved the matter.