LACK OF COMMUNICATION + LACK OF 'ACTIVATION'= CANCELLATION OF ORDER

<p>Received new sim on 21/11; called # given to get sim activated on 22/11- told to take sim out and put back in within 20 mins- did this and nothing......supposed to get sms to say activated!</p> <p>26/11 phone 0800 number and waiting for 90 MINS (may seem stupid to wait so long but what choice do you have when that is the only number available!) - was told 'technical issues' with activation 'being worked on'- send email to 'help' and 'support'</p> <p>26/11 - automated reply 'being looked at by support'</p> <p>2/12 - no further feedback from email sent, no sms, no sms to my usual cell number to say 'sorry, still experiencing technical difficulty'</p> <p>2/12 no other option but to send email CANCELLING this 'deal'</p> <p>I got the impression that the call centre thinks that because the cost of the deal will only come into play when sim activated that this is all I care about. It is NOT - I needed another sim, this deal came up at the time I was looking into possibilities, and as it was linked to my Milady's account, which I have had for years, I thought why not, it sounded good and probably just what I needed.</p> <p>Well, they now have a very unsatisifed customer, and a cancelled deal. What a waste of my time! I am going to send them a bill for the time they have wasted of mine....my time has value!</p>