1 reviews | Active since Apr 2012

23 Jan 2017, 13:16

KEEP YOUR END OF THE STICK

<p>HORRIBLE EXPERIENCE WITH MR PRICE MOBILE AGAIN. I HAVE BEEN POSTING PRIVATELY WITH THEM TO TRY AND RECTIFY WHAT HAPPENED WITH MY PREVIOUS REVIEW. MY HUSBAND AND I HAVE PAID THE ACCOUNT IN FULL AFTER LOTS OF UNHAPPINESS WITH THE COMMUNICATION. NOW ALL WE WANT IS A SETTLEMENT LETTER WHICH IS TAKING LONGER THAT EXPECTED THE ACCOUNT WAS PAID ON 7/01/17 BUT THEY SEEMINGLY DO KNOW WHO IS SUPPOSE TO ISSUE THIS . MR PRICE HAS WASTED SO MUCH TIME FOR US . WE REALLY WONDER IF THEY KNOW WHAT TO DO. PLEASE HELP ASAP. WE SPOKE TO KAJA/CAJA ON THE ********** 000 TODAY WHO CLEARY HAS NO CLUE ON HOW TO SEND THE SETTLEMENT LETTER OR WHAT IS THE PROCEDURE. PLEASE SET US FREE.</p>

0
Replies (2)
MRPMobile
MRPMobile's reply23 Jan 2017, 14:59
Official

Please be advised the settlement letter has been sent by email.

Kind Regards
Mrpmobile

's update23 Jan 2017, 15:04
Reviewer Update

THANK YOU FOR YOUR QUICKEST RESPONSE ON THIS MATTER!!! TURN ARROUND TIME EXACTLY ONE HOUR !!! HELLO PETER DOES WONDERS !!!