1 reviews | Active since Sept 2020
*** SERVICE
My mom bought a phone at Mr Price Eastrand mall. 2 weeks down the line the phone broke. took it back to Mr Price to get it sorted out. The phone was sent to Samsung to fix the charging point and Samsung refused to honour the warranty for the phone and my mom was told to pay 2000.00 to get it fixed whereas she bought it for less than that. Told them to bring the phone back and now she must pay the courier fees to get her phone back like she's the one who sent it to Samsung.
Never ever buying a phone or anything from Mr price cause of the **** service they gave to us. ****** useless especially that jeanette lady who deals with cellphones.
Also never buying a Samsung mobile if they cant honour a simple warranty for their cellphones.
Shame on Mr price for making a 68 year old run up and down for what she bought. Mr Price is a **** and not trustworthy.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Regards,Mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Regards,Mrpmobile
