1 reviews | Active since Nov 2014
JUST PLAIN PATHETIC SERVICE - MR PRICE MOBILE
On 23/7/2024 Mr P Mobile phoned me to upgrade my data from 15GB to 20GB at R179.00 per month. I kept on phoning their call centre with different reference no's as my data contract expired - Ref ***. I eventually end up sending emails on 5/8/2024 to Mr P Mobile and received responses from Gcosiba Mafeka that they are working on my problem. Up to today I am still battling to get an answer from this consultant with regards to my queries. In the meantime I entered into another 24 months contract with Vodacom where I had to pay more for the same amount of data due to the problems experienced with Mr P Mobile. On 19/8/2024 I once again phone Mr P Mobile and spoke to consultant Genade Ismail who informed me he will phone me back and guess what? no feedback. Two amounts of R179.00 was debited against my account on 7/7/2024 and 25/7/2024 where only one was reversed on 5/8/2024. No one contact you with answers and this is just plain pathetic service. Mr Price should rather keep to selling clothes than venture into cellular services.
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Mobile
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Mobile
