its been 3 Months Still waiting for my refund

<p> </p> <p> </p> <p>Good Day </p> <p> </p> <p>My *** </p> <p> </p> <p>its been 2 months now still waiting for my refund, when am i going to get my refund. whenn i email Sindi she doesnt respond at all.</p> <p>she told me that i was gonna get my money on the 25/08/2016 and i told her taht i didnt receive it. she never repond to the email. CAN I GET MY MONEY FOR GOODNESS SAKE.....</p>