***********, contract, breakers, threatening clients.

I received a e-mail/ SMS, on a tablet I obtained from MRPmobile, regarding me being in arears to the amount of R220.76. I checked my bank statements and found that on 15 December 2018 and again on 22 December 2018 MRPmobile had requested monies from my bank account to the amount of 110.00. These requests were rejected as there was no money available. Firstly I would like to state that when I was contacted to take, the contract, MRPmobile were notified that due to me being a GEPF, I could not have a debit order on my account before the first of every month as I receive a pension and the pension is deposited in my banking account on the first of every month, this they accepted, as I wanted the debit order to be between the first and the fifth of every month, as if the first fell on a weekend my monies would be deposited on the following monday, this they rejected and said that they could only do it on the 1st, so I accepted. In other words the contract states that the debit order would be the 1st of every month. I immediately responded to their e-mail/sms on the tablet and notified them that they had broken contract by requesting monies from my bank on 15 December 2018 and again on 22 December 2018, both dates are not mentioned in the contract and thus they had no right or authority to request monies on these dates from my bank account. I also told them that I would be consulting my lawyer regarding this matter. Till date 1 February 2019 I have not received any response from these *********** people. On 29 January 2018, I went to MRP Uitenhage and they phoned to their call center where I again and very aggressively told them what I think of them and what they had done, by breaking the contract, asking them where they got the authority to ask for monies from my account on 15 and 22 December 2018, and establishing from them that the contract reads and states that the authority is approved for the 1st of every month, and that they have no record of their requests on 15 and 22 December 2018, that I should send my bank statements to them to verify this. I refused and told them they are *********** and I will be seeing my lawyer. On 1 February 2019 I received through the post a letter from MRPmobile With heading URGENT NOTICE; ACCOUNT IN ARREARS. This letter was written 15 January 2019. In this letter it states; MRP Mobile notes with disappointment, that no payment has been received on your cell phone account. As a rtesult, your services have been suspended. Payment of the total amount due of R220.76 will reverse this. It is in your best interest to safeguard your good credit by making payment immediately, Our intention is to avoid further action. Please contact us on ********** 141 to make a suitable payment arrangement today. I immediately contacted Shenaaz on the above number, who also stated that the contract reads that payment from my bank account is for the 1st of every month, once again confirming that they had no authority to ask for payment from my bank on 15 December and 22 December2018. I got very heated with this whole complete incompetency of MRPmobile person ell and asked for their person in charges, contact details and name, Shenaaz stated that she does not know the name of who she works for and does not know his/her phone number or particulars, what total incompetence. I asked for the e-mail adress and she gave me ********** and that I could contact someone by the name of Nkosinathi Khumalo. I told her that they should all be fired, and I hope all is taped as they state as I will request my lawyer to request the tape. The same time I told Shenaaz that today is the first and that they should request one payment from my account and not the full amount as I am going to claim my bank charges and further told her that the lawyers fees will be required from MRPmobile, as they broke the contract. On checking my banking details on 1 February 2019, I noticed that even after I had told them to request only one payment from my account they have requested two payments, which has be deducted form my account. Know this I will have one payment reversed, as these contract breakers owe me bank charges for, their ******* requests from my bank on 15 and 22 December 2018. and they will be liable for the lawyer costs for threatening my credit ability etc. and for breaking the contract then passing the blame onto me. They must remember, we are not all fools, and have rights, and their whole attitude and incompetence, and breaking of contract fall ,on them. Should I not receive a reasonable legal apology, and suitable repayment of my dignity and credit worthiness, they will be liable for all actions in take, against them.