1 reviews | Active since Nov 2015
I WILL NOT PAY FOR A DEVICE THAT I DID NOT SIGN FO
I WAS RECENTLY CONTACTED BY MR PRICE MOBILE TO PURCHASE A TABLET ON A CONTRACT DEAL TELEPHONICALLY I HAD STATED THAT I DO NOT ENJOY TELEPHONIC PURCHASES HOWEVER THEY ASSURED ME THAT I WOULD HAVE A 5 DAY COOLING OFF PERIOD TO DECIDE WHETHER OR NOT I WAS SATISFIED WITH THE PRODUCT - THE PRODUCT WAS INCORRECTLY SIGNED FOR BY MY DAUGHTER WHO IS NOT THE LEGAL PURCHASER AS SPECIFIED BY THE FINE PRINT OF THE RECEIVED CONTRACT - I THEREFORE AM NOT LIABLE FOR THIS OBSOLETE DEVICE - AFTER DOING MUCH RESEARCH ON THE BRAND AND MODEL I OPTED NOT TO TAKE THE DEVICE - I HAVE SINCE BEEN TRYING TO CONTACT THE CUSTOMER SERVICES DIVISION TO NO AVAIL - I FEEL THAT I HAVE BEEN BUL**** INTO THIS CONTRACT AND THAT MY CONSUMER RIGHTS HAVE BEEN INFRINGED UPON BY MR PRICE MOBILE - THE PRACTICE OF ISSUING THE DEVICE TO ANYONE OTHER THAN THE LEGAL PURCHASER IS INCORRECT - I WILL APPROACH NCR OR THE OMBUDSMAN FOR REPRESENTATION - I WILL NOT PAY R590 FOR OPENING THE BOX TO VIEW THE PRODUCT THAT I WAS ASSURED I COULD RETURN UPON DISSATISFACTION WITHIN 5 DAYS I KNOW MY RIGHTS AS A CONSUMER AND WILL NOT BE TREATED THIS WAY BY A STORE I HAVE SUPPORTED SINCE ITS VERY EARLY BEGINNINGS I AM VERY DISSAPOINTED IN MRP!!!
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconvenience caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconvenience caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Many thanks,
mrpmobile
