I regret taking this Tablet
<p>This whole process was a lie </p> <p>Firstly I was told that I could use it for 7 days to test the network and to see if I wanted it, but when I received it there was a sticker saying if I break the seal I have to pay for it. So I have not opened it it is still exactly as I received it. <br />I have tried multiple times to call the customer care - which no one ever answers!!</p> <p>Even on Tuesday when a lady from your offices phoned to ask if I was happy with the Tablet I told her that I want to send it back I am not happy - she put me through to customer care, again I was holding for more that 20 minutes and no one had assisted me.</p> <p>Secondly I was told that If I was not happy I could take the Tablet to any Mr Price store and they will return it - Another lie!! I went to the store and was told that they don't deal with the Cellphone's. <br />I have to call customer care to arrange the Tablet to be collected from me.</p> <p>I am very frustrated with this service and I would appreciate if you could arrange for the Tablet to be collected as everything I was told was a lie and I do not make use of your services. I would not recommend anyone using MR PRICE MOBILE. What tey tell you and how things actully work is two completely different stories!!!!</p>
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
mrpmobile
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
mrpmobile
I am still waiting for this Tablet to get collected from me!!!!!!!!!!!!!!!!!!!!!!! No calls from the courier to say they coming to fecth this Tablet!! It took you people more than 20min on the phone with me to say you will come collect it and still nothing. I was also told(a sim card that is still sealed) has been used and I will be billed for 9c airtime used on the sim!!! You people are a JOKE!!! Please come and collect your property before you bill me for something I am not using
I am still waiting for this Tablet to get collected from me!!!!!!!!!!!!!!!!!!!!!!! No calls from the courier to say they coming to fecth this Tablet!! It took you people more than 20min on the phone with me to say you will come collect it and still nothing. I was also told(a sim card that is still sealed) has been used and I will be billed for 9c airtime used on the sim!!! You people are a JOKE!!! Please come and collect your property before you bill me for something I am not using
