I need customer service from mrpmobile not terrorism

Hi again, I really need urgent assistance with MRPmobile,,, I rereved a call in 2017 selling me a contract which I accepted.... then 2019 I try to call them on the 140 customer care line to find out when the contract is finished,, but the number worked for weeks and months...decided to not have money for debit order so they called me,,, I then asked when the contract ends and was told 1st october 2019,,, I then told them that I thought it was paid up, and that I need a recon of the 24 month account, because when they failed to keep to debit order date I changed it from 1st to 15th of the month,,,, the then too money from my account on the 1st and again on the 15th,,,,,,,,, I then paid r300 at the store and waited and still waiting for recon,,,,, they are now chasing me for r122 and I have asked for the last few months for a recon,,,,,, my contract was 220 to 230 per month so if, I pay them the 122 the could owe me one months money,,,,,, they now tell me that they cannot go back into my account because I cancelled it, that I must ask my bank for old statements, if which I will have to pay 20 per page,, their accounts people are phoning on a daily basis and I have to explain the request on a daily basis... one morning one woman called me and called me one call after another and I asked her to not dare terrorize me so she didnt call again that day..... MRPmobile has my email address and never sent a single stament for 24 months,, so yesterday 8/1/2020 a man calls me, I told him the story, he argues with me,, I wont budge, her transfers me to Zama in customer care,,,, we were going back and forward she tells me she sent all my statements and I will receive in 5 minutes,,,,, still waiting 9th,,, and received another call today.... I do not want an organization to owe me money and never get it back,,, all need is all my statements or a computer generated recon of my account to proof that I owe the 122... it's not about me paying them 122,,, it's about enjoying customer service from the provider,, I have reviewed two companies on hellopeter due to their lack of customer care,, and had immediate response after the reviews... hoping that MRPmobile will also end up servicing their customers after enticing them into 24 month contracts.....

Thanking you for your assistance, Kind regards Alice