1 reviews | Active since Nov 2016
I have had it!!!!!
<p>I have just joined MrP Mobile and really regret it. I thought Vodacom was bad, but this company takes the has proven me wrong.</p> <p>Since the beginning I have had problems. I received a phone from them (Prestigio Multipad Wize 3137 3G - to be exact.) I have never experienced such a bad quality phone. SLOW is not even a word to describe it. When i eventaully get into where I want to go, the adversti*****ts keep popping up one after the other. When I close the ads, it takes me to their websites. It takes atleast 2 minutes just to return to where I was EACH TIME. You do not understand how frustrating it is. The phone chows data for things that I dont even use. My main idea for the phone was to be able to use Whatsapp because my BB cant do that anymore. I cant even use Whatsapp without endless Ad interruptions. The phones photo quality is sooooo bad. I think you gave me a phone from a really really bad batch. Very dissappointed.</p> <p>Thats only problem 1. Problem 2, and a VERY big problem..I made it clear to the lady who contacted me last time from MrP Mobile that i do not want those apps added to my accountas i have no need for them. She assured me that she has stopped the debit orders for those apps. Well guess what, it didnt work. The apps (That i dont use, will never use) came off my account on the 15th Dec 2016 as follows:</p> <p>Techsured Mrp R33.50</p> <p>Deal Depotvn R45</p> <p>Safety vn R49</p> <p>Somusic vn R49</p> <p>Safe Base vn R55</p> <p>Mag Zone vn R79</p> <p>Mrp Mobile inv940121 R131.67 (Let me add that this was not authorized as it was confirmed that the 1st debit of R119 plus insurance would go off in Jan 2017)</p> <p>Total: R442.17.</p> <p>Bank charges: R150.</p> <p>So in total I have paid for a bad quality phone: R592.17 in one month. a Phone for which the deal is R119 p/month plus insurance.</p> <p>Heres what you are going to do:</p> <p>1. Either refund the money owed to me (R592.17) back into my bank account and give me a better quality phone.</p> <p>2. Use what is owed to me as credit on my account and give me a better quality phone.</p> <p>3. Cancel the contract immediately.</p> <p> </p> <p>Those are your options MrP Mobile. This will be the last time I deal with this ****.</p> <p> </p>
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Mrpmobile
Thank you for taking your time and effort informing us of your concerns. A consultant will contact you directly to assist.
Kind Regards
Mrpmobile
