1 reviews | Active since Oct 2016

14 Jul 2017, 12:25

I Beg For A Call Back or An Email Back

<p>I sent so many emails, even live chat to ask advice or a call back or an email reply.</p> <p> </p> <p>ID: ********** 038086<br />John Handford</p> <p>Good Day</p> <p>My cellphone, Galaxy J5, was either lost or ******.</p> <p>I have tried the tracking, but it was unsuccessful as it state the last time it was used is 3 days ago.</p> <p>I would like to know what the next step will be as the phone and sim are under contract with Mr Price Mobile. I will need a replacement phone and sim urgently.</p> <p>I am looking forward to your response, urgently contact me on ********** 532.</p> <p>Kindest Regards<br />John Handford<br />ID: 860 ********** 086<br />Tel: ********** 532</p>

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Replies (3)
MRPMobile
MRPMobile's reply15 Jul 2017, 09:10
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply15 Jul 2017, 09:10
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

's update17 Jul 2017, 12:45
Reviewer Update

Hi

It would actually have been nice if someone did call or did send an email as you have said above, but as expected I did not receive it.