1 reviews | Active since Sept 2017
I app**** for a contract phone early this year, the guy who help me to apply was every helpful, I told him that I don't want them to charge more and he advised that I should ask them to make my phone a limited contract
I app**** for a contract phone early this year, the guy who help me to apply was every helpful, I told him that I don't want them to charge more and he advised that I should ask them to make my phone a limited contract
but ever since I bought this phone I have been complaining they are deducting more money each and every month, they deduct R400-R500 for a phone that cost R229,Thier call Centre people are not being helpful they have a bad attitude and they don't have customer service, when I ask them why are they deducting this amount of money they say I should check my airtime and data every time I use an internet or make a phone call of which I don't understand because this is a limited contract if I start to ask them questions they don't know how to answer they say they will log a call their financial department team will call me but I never got any phone call from them, I AM NOT HAPPY WITH THIS MRPmoblie service
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
