1 reviews | Active since Oct 2016
I am tired of *********** people
<p>I want mr price mobile to understand something very clearly now. if I get one more sms or phone call or one more incorrect debit order from my account I am going to lose it. I was phoned asking if I want to take out a contract with you guys. I agreed. I agreed to a closed line contract with only 500mb of data each month. it was suppose to be 119 rand per mont. you have been debiting 148 rand each month. and the 1195 rand that you guys say I owe you for one month is ridiculous, I NEVER agreed to an open line , every month there was only 500mb of data , and when the data depleted there was no further use to anything on the device!!!!! meaning aftervthe data was used up , I had to load data myself. I will not pay for something I didnt use or agreed to!!! 2 months ago already you wouldve sorted it out but yet I get no reaction. and to your consultant Klengiwe. she needs to learn the proper attitude to contact customers. if she wants to talk to me like I am an idiot then I will disrespect her as well. You better sort out this problem. I am tired of this now!!!! I NEVER AGREED TO AN OPEN LINE!!!!!! how can I run up such a bill if the device doesnt work after the data depleted!!!!!!!!!!!!!!!!! NONSENSE!!!!!!!!!!!!!</p>
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrp mobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrp mobile
