AG
Amanda G
1 reviews | Active since Aug 2025
25 Aug 2025, 15:51
I am extremely disappointed with the service I received from Mr Price Mobile regarding the cancellation of my contract. I lost my SIM card months ago and since my contract is month-to-month, I went to the branch to cancel it. The staff at the store could
I had a Very Bad experience with Mr Price Mobile Contract Cancellation
Helpful (0)
Replies (3)0
Replies (3)
MRPMobile's replyOfficial
26 Aug 2025, 10:52Hi Amanda Gouws
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Mobile
MRPMobile's reply26 Aug 2025, 10:52
Official
Hi Amanda Gouws
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Mobile
AG
Amanda G's updateReviewer Update
30 Aug 2025, 07:55I am extremely disappointed with MRP Mobile’s service. The only response I received was a comment on the 27th stating that my issue would be “investigated,” yet to date no one has contacted me.
I have been trying to cancel my month-to-month contract for the last 10 days, but I am still getting no assistance. All calls are recorded, so you should have it on record that I requested cancellation. I will not be paying for this month’s contract, as the cancellation request has been made multiple times and ignored.
Please cancel my contract immediately. This level of service is unacceptable.
AG
Amanda G's update30 Aug 2025, 07:55
Reviewer Update
I am extremely disappointed with MRP Mobile’s service. The only response I received was a comment on the 27th stating that my issue would be “investigated,” yet to date no one has contacted me.
I have been trying to cancel my month-to-month contract for the last 10 days, but I am still getting no assistance. All calls are recorded, so you should have it on record that I requested cancellation. I will not be paying for this month’s contract, as the cancellation request has been made multiple times and ignored.
Please cancel my contract immediately. This level of service is unacceptable.
MRPMobile's replyOfficial
30 Aug 2025, 13:34 Hi Amanda Gouws
I trust you are well.
Once again, we do sincerely apologize for your recent experience.
You will receive personal feedback shortly.
Many thanks,
Mr Price Mobile
MRPMobile's reply30 Aug 2025, 13:34
Official
Hi Amanda Gouws
I trust you are well.
Once again, we do sincerely apologize for your recent experience.
You will receive personal feedback shortly.
Many thanks,
Mr Price Mobile