Horrific service

<p>I am writing on behalf of my mother who has a contract with you people. From the beginning of the contract she has had countless issues with the service. When every time I hear her talk about the type of service you people offer I just get irate. She currently pays the amount monthly but for the past two months she has not even had any service from you people she is basically is paying for having a tablet that has no network yet you people charge her for the data used and the airtime used. Another problem that she has experienced is the first month that you over charged a month before the date that she had agreed upon. You people have got to sort this matter out urgently or else the papers are next.</p>