Horrible Service

I took out a Tab contract for R129 a month and specifically mentioned that I dont want value added services, but MRP Mobile added it anyway, secondly I advised them that I must be billed on the 20th as that is my pay day, they go and debit me 2 days before pay day when I have no money. I called to lay a complaint and was told I must check terms and conditions, I have never had a company debit me 2 days before pay day it makes no sense, how many customer are they able to recover their money from with this process. I will be addressing this with CPA as to me its unfair terms and conditions. In the mean time I need someone to do something about my bill, listen to my call and you will get your proof that I did not ask for any value added service, and the managers/ Team leaders who did not care to call me back as promised by Sindi Nene, tells you the lack of regard for your customers. Bill me correctly so I can pay this month and I will be paying off your contract and closing it next month, not worth it at all.