HORRIBLE

I CALLED IN NUMEROUS TIMES TO EXPLAIN MY SITUATION. MY BILL IS SITTING AT R2580 FOR APRIL WHEN I ACTUALLY DID PUT A LIMIT ON THE ACCOUNT WHEN I FIRST ACTIVATED THE CONTRACT. WHEN I CALLED TO FIND OUT ABOUT THIS ISSUE I WAS TOLD THAT THERE WAS A LIMIT AS I REQUESTED BUT LIMITS ARE NOT GUARANTEED? WHY WAS I NOT TOLD THIS AT THE START WHEN THE PERSON WHO ACTIVATED THE CONTRACT INFORMED ME THAT IT WILL CUT OFF WHEN THE LIMIT IS REACHED! THE SELF SERVICE USSD CODE WAS NOT WORKING FOR A FEW MONTHS, I CALLED AND FOLLOWED ALL THE STEPS BUT STILL NO PROGRESS, I WAS NOT GETTING MY MONTHLY STATEMENT. ALL CALL ARE RECORDS RIGHT? WHY DIDN'T AN AGENT CALL ME BACK WHEN THEY REQUESTED FOR A CALL TO BE PULLED UP? TURN AROUND TIME WAS 48 HOURS BUT NOW ITS BEEN 5 DAYS? I HAVE BEEN HAVING NUMEROUS PROBLEMS! TO ALL THE PEOPLE WHO HAS A MRP MOBILE ACCOUNT, PLEASE CHECK YOUR BALANCES DAILY AND YOU SHOULD RATHER GO WITH ANOTHER CARRIER. I AM VERY DISAPPOINTED