1 reviews | Active since Jun 2019
Frustration with MRP Mobile and Blake and Associates
Good Day, I had a contract with MRP Mobile which ended in 2017. Nowhere was it ever made clear when the contract was given to me that when the 2 year period is over will I have to send written consent to ensure that the contract gets terminated. Imagine my surprise when in 2018 I started getting phone calls demanding payments for premiums missed. I still asked what type of customer service is this to only call a customer after over 6 months to remind them of missed premiums? I payed monies as was conveyed to me on several occasions and i even send a request to ensure that the contract is cancelled as I was not getting the service I initially was promised. I ended up getting calls from Blake and Associates whom I also sent the proof of payments to. I am still getting calls from both Mrp Mobile and Blake and associates and now the amount outstanding is over R1000. Please assist to resolve this as i feel it dragged on too long.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards, Mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards, Mrpmobile
