FRUSTRATED
<p>I have phone the mrprice mobile number (customer service), which I then asked how do I go about to fined out what the amount is that i should pay (outstanding amount on my account). I was then told to send an email to support telling them that i would want to finish the account, meaning that I would want to know what the outstanding amount is which i have done three times now, no one gets back to you, so today</p> <p>(09-05-2017), I phoned and told the person what the situation was regarding mentioned above, she then told me that she would give me the outstanding amount of which i then will have to make the payment and then email them ********** proof of payment of which they then will turminate the contract that i have with them, do keep in mind the amount that is outstanding is then given over the phone of which i then asked her if it would be possible to please email me the outstanding amount so that i have it black on white, meaning that when i do the payment i can attach it with the email so that there is no come back stating that i still owe a certain outstanding amount. <br /><br />she confirmed the email address asked if i had any other questions of which is rep**** no I would just like to know what the outstanding amount is. she asked me again if there was anything else for a second time I said no, and when still busy talking to her wanting to know if she will be mailing me she puts the phone down in my ear. </p> <p> </p> <p>so two different people have given me two different ways of doing it. So who knows what they are doing?</p> <p> </p> <p>if this is what you call service i will really not ever want to make use of it again.</p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Best regards,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Best regards,
