1 reviews | Active since Jul 2016
From worse to much worse
<p>This was the most horrible experience i have ever received</p> <p>I was phoned back by a very nice lady that really listened and appologised for the bad service</p> <p>She transfered me to a technical department of Prestigio so they can collect the device for repairs</p> <p>The first landy Lindiwe that picked the phone up was very un interested made me tell my whole storie without saying a word and eventually said ill transfer you so why did she listen if she is in a position to help me. Then the most rudest man picked the phone up and telling me about hiom thats going on leave and ill get my device January. He tells me they close friday but he says it takes 5 working days to collect so i tried to clarify whick address i should state and by what day will they pick up his response to me was ITS OBVIOUS WHICH ADDRESS YOU MUST PUT DOWN CAUSE WHERE YOU GONNA BE NEXT WEEK.... after telling me they closing friday 23rd</p> <p>Then when i said dont tell me about obvioous he slambed the phone in my ear...</p> <p>i am boiling with anger as i will never treat my customers this way</p> <p>I dont want anything to do with Prestigio or MRPmobile any longer i want to cancel everything and they must collect there device or ill go leave it at the nearest MR Price store ive never been trated so bad!!!!!</p> <p> </p> <p>Ill never take up anything with then anymore!</p>
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many thanks,
mrpmobile
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many thanks,
mrpmobile
