1 reviews | Active since Jul 2014
FROM R79 TO R300 A MONTH
I POSTED ON HELLO PETER LAST MONTH ABOUT THE MONEY THAT MRP MOBILE HAS BEEN TAKING ON MY ACCOUNT FOR THEIR SO CALLED VALUE ADDED SERVICES THAT I NEVER AUTHOURISED.I TIRED OF PEOPLE THAT DO NOT KNOW WHAT THEY ARE DOING,THEY ARE COSTING ME LOT OF MONEY IN THE PROCESS BECAUSE THEY TAKE THE MONEY VIA DEBIT ORDER AND THAT'S THE MONEY THAT THEY SHOULDN'T BE TAKING.I WANT TO CANCEL THIS CONTRACT WITH IMMEDIATE EFFECT.I WILL EVEN GIVE THEM THEIR CHEAP PHONE BACK IF THEY WANT IT.I CAN'T BE PAYING R300+ EVERY MONTH FOR A PHONE THAT COSTS R600.HELLO PETER CAN YOU ALSO PLEASE HELP ME WITH THIS MATTER UNLIKE THE LAST TIME BECAUSE TO ME IT SEEMS THAT YOU JUST POST THIS ONLINE AND DO NOTHING FURTHER.I WANT NOTHING TO DO WITH MRP MOBILE ANYMORE.ALSO WANT THE COPY OF THE RECORDING FOR THE CALL SO THAT I CAN GIVE IT TO THE LAWYERS.I AM TIRED OF THIS IT IS TIME CONSUMING AND I HAVE TO DEAL WITH THE SAKE **** EVERY MONTH.THEIR BEST RESPONSE IS JUST THAT THEY WILL INVESTIGATE THE MATTER BUT NOTHING GETS DONE.I HAVE NEVER IN MY LIFE DEALT WITH PEOPLE OR A COMPANY LIKE THIS.MRP SHOULD MAYBE STICK TO CLOTHING AND LEAVE THE TELECOM BUSINESS TO THE PROS.I HAVE A CONTRACT WITH VODACOM & NEVER BATTLE LIKE THI
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are taking this matter seriously. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are taking this matter seriously. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
