1 reviews | Active since Jan 2016
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MRPMOBILE CALL CENTRE AGENT PHONED ME ON FRIDAY AND WANTED TO SELL ME VALUE ADDED SERVICES ON THE CONTRACT THAT I TOOK ON THE RECENTLY,I TOLD THAT I DONT HAVE A CONTRACT WITH MRPMOBILE AND I DIDN'T APPLY FOR ANY CONTRACT AS IM UNEMPLOYED THE LADY ADVISE ME TO PHONE MRPMOBILE CUSTOMER CARE OF WHICH I DID IMMEDIATELY,I EXPLAINED TO HER THAT I DIDN'T APPLY FOR THIS CONTRACT AND THAT THIS ORDER IS FRADULENT AND I DIDN'T RECIEVE ANY DEVICE INSTEAD SHE KEPT ASKING QUESTION THAT IM SURE THAT I DIDN'T APPLY ,HER ATTTUDE WAS DISGUSTING,I EVEN GAVE HER MY ADRESS AND SHE SAW THAT THE ADRESS IS NOT THE SAME AS THE ONE THEY HAVE BUT INSTEAD SHE KEPT ON GIVING ME STINKING ATTITUDE ,IM DISSAPOINTED WITH MR PRICE MOBILE BEAUSE THEY MANAGE TO PHONE MY NUMBER TO SELL ME VALUE ADDED SERVICES ON THE CONTRACT HOWEVER THEY DIDN'T MANAGE TO PHONE ME AND ASK ME THAT I APP**** FOR CONTRACT BEFORE THEY APPROVE IT ,TO ME IT MEANS THAT THEY WORK HAND IN HAND WITH ********** ,I WANT THIS CONTRACT TO BE IMMEDIATELY CANCELLED AS IT WAS DONE WITHOUT MY CONCERN ,IM ALSO TAKING THIS MATTER TO NATIONAL CONSUMER COMMISSION
Thank you for your post. We value feedback from our customers and do apologise for the disappointing service you have received from our sales team. We are investigating this matter and will get back to you as soon as possible.
Warm regards,
mrpmobile
Thank you for your post. We value feedback from our customers and do apologise for the disappointing service you have received from our sales team. We are investigating this matter and will get back to you as soon as possible.
Warm regards,
mrpmobile
